Privacy Policy

Epicure Creative is a Digital Marketing, Branding, and Design agency based in Bedfordshire. We are committed to protecting the privacy and security of our clients and website visitors’ data. Our website address is https://www.epicurecreative.co.uk.

Who We Are

At Epicure Creative, we specialise in delivering sustainable growth for our clients and crafting compelling digital experiences which rooted in creativity and a deep understanding of our specialist industries and consumer behaviour. Our commitment extends to ensuring the privacy and integrity of the personal and business-sensitive data entrusted to us.

Information We Collect and Why

Comments

When visitors leave comments on our site, we collect the data shown in the comments form, the visitor’s IP address, and the browser user agent string to aid in spam detection. We utilise an anonymised string, also known as a hash, created from your email address to check if you are using the Gravatar service. Your profile picture becomes public in the context of your comment upon approval.

Monitoring

Safeguarding your digital presence is fundamental to the service we provide. Our website employs anti-spam technologies and meticulous security monitoring protocols to ensure comprehensive protection of your data. This rigorous security framework includes tracking IP addresses against comprehensive spam databases, an essential step in defending against unwanted content and potential cyber threats. We employ these same tools and services for our client websites and technology frameworks.

Media

For those uploading images to the website, please avoid images with embedded location data (EXIF GPS). Visitors can extract location data from images on the website.

Cookies

Our site uses cookies to enhance user experience, including retaining your details for future comments and managing login status.

Respecting your privacy and ensuring a seamless online experience are core to our ethos. To achieve this, we’ve integrated CookieYes as our cookie management tool, which offers you straightforward and customisable cookie consent options, thus empowering you with control over your personal data while browsing our digital content.

Google Consent Mode is fully integrated into our cookie system. We ensure that your interactions within our digital domain are fully compliant with best practices and the ethical and respectful collection of analytics.

How We Protect Your Data

Epicure Creative employs robust security protocols and measures to ensure the protection of your personal data. This includes encryption, secure access controls, and regular security training. We’re committed to safeguarding your information against unauthorised access, alteration, disclosure, or destruction.

GDPR Compliance

We adhere strictly to the guidelines provided by the General Data Protection Regulation (GDPR). We ensure that your data is processed in a manner that ensures security and confidentiality. Our principles of data protection include lawful processing, limited purposes, data minimization, accuracy, integrity, and accountability.

Data Sharing

Visitor comments may be checked through an automated spam detection service. We do not share your personal data with third parties without your explicit consent, except as required by law.

Data Retention

We retain your data for as long as necessary for the purposes for which it is processed. Comments and their metadata are retained indefinitely for follow-up and recognition purposes.

Your Rights

Under GDPR, you have the right to access, rectify, or erase your personal data. You can request an exported file of your personal data held by us. For any such requests or concerns about our use of your data, please contact us.

ICO Registration

Epicure Creative is registered with the Information Commissioner’s Office (ICO). Our ICO registration number is ZB679338 and the link to our registration certificate is: https://ico.org.uk/ESDWebPages/Entry/ZB679338.

We take our commitments as a data controller seriously. We are committed to protecting your personal data and using it in accordance with the law.

If you have any questions about this privacy policy or the way in which we use or store your personal data, please contact us.

Contact Us

For more information on our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at siobhan@epicurecreative.co.uk or by mail using the details provided below:

Epicure Creative Web Development Ltd
2nd Floor, 27 High Street, Biggleswade, SG18 0JE, United Kingdom
Company number: 12519789

Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website.

Last updated on 28 April 2024